How can we help?

Find answers to common questions about our services, bookings, and BeautySys platform.

Topics covered: booking, appointments, accounts, payments, and service care.
Find clear answers before visiting the salon.

Browse common questions about booking, account access, payment, cancellation, and salon service preparation.

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Appointments How do I book an appointment?

Go to Services, select one or more offerings, then pick your preferred date and time. A stylist will be assigned automatically.

Appointments Can I cancel my booking?

Yes! Open My Appointments and cancel any upcoming booking with pending or confirmed status.

General What is the Face Scan feature?

Our AI analyzes your face shape from a photo and recommends hairstyles that suit you best. You can upload a photo or use your camera.

Payments What payment methods do you accept?

We accept Cash, GCash, and Maya payments.

General Do I need a verified email?

Yes. Please verify your email address through the confirmation link to access booking features.